Privacy Policy

We value our Website user's privacy. Therefore, we have created this privacy policy to inform Site users of what information Madison Avenue Couture Inc. collects and how we use the information we collect. 

Information We Collect 

Contact Information

We collect your name and email address when you register on our site. When you are purchasing an item, we collect your physical credit card billing and shipping address and your phone number. We also collect your friend’s email address if you use our “Email to Friend” feature.

By registering on the Site, you are giving the Company consent to the collection, use and disclosure of your contact information in accordance with the terms of this privacy policy.  

Payment Information

All payment information is kept confidential. Credit card transactions are processed through secure servers and our payment processor does not give us access to credit card information. We do not keep credit card information. 

 Demographic Information

We may, from time to time, sponsor a promotion in which we ask for certain demographic information, such as gender and age. We may use this information to improve our marketing and promotional efforts, Site content and product offerings.

Other Information

We may collect information about the browser that you are using, about the website that you came from or what site you visit after you leave our Site.  If you use our mobile app, we may collect your GPS location. We might look at how often you use the app and where you downloaded it.

Third Party Information

We may collect information about you from third-party social media platforms you use, from other websites that sell our merchandise, or from other business partners. They will provide information that you have given them or they have collected about you.

How We Use This Information

To Communicate With You

In the event that you provide the Company with your contact information, we may use this information to alert you of information regarding the Company or its products and services that we believe may be of interest to you. We may also use the information to confirm a purchase made by you, to attempt to prevent and detect fraud or abuse, to respond to your requests or inquires, to provide you with information regarding your order, and to provide other information that we regard as helpful to you. If at any time you do not wish to receive communications from the Company, you may opt out of receiving further email by clicking the unsubscribe link in any email promotion sent to you or by contacting us directly at

To Complete A Transaction

Madison Avenue Couture does not share information collected from you without your prior approval.  The only exception is that we share your contact information in order to complete a transaction, such as with shipping companies, credit card companies and financing companies. These service providers are only permitted to use the information to perform a specific function and not to use the information for any other purposes. 

To Improve Our Marketing And Promotion Campaigns And Adjust Our Product Mix

We use the information we collect to do more effective and targeted marketing and promotional campaigns, as well as to modify the products we carry to be more consistent with the interests of Site users and our clients. 

To Comply With The Law And To Protect Against Fraud

We may be legally required to provide information about you in cooperation with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site, to limit our legal liability, and to protect our rights or the rights or safety of Site users. We may provide information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may also exchange information with other companies and organizations for credit fraud protection and risk reduction.


We use appropriate security measures to maintain users’ privacy and protect personal information, including the use of a Secure Socket Layer (SSL). However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with the Company and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or deliberate violation of this privacy policy.

Cookie Policy

Cookies are small pieces of information sent to your Web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience.  We recommend that cookies be enabled to ensure Site functionality.  However, you can control cookies or other tracking tools through your browser. To disable cookies, please visit your browser.

Madison Avenue Couture is the world’s most trusted independent dealer and curator of Hermes and Chanel handbags and accessories. Madison Avenue Couture is not affiliated with, nor a licensed boutique of, the brands we sell. Madison Avenue Couture guarantees that all of our products are authentic and in the condition described.

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